Microsoft Teams Optimization

1. Create new GPO Under the OU with the desktops in it with the name: Evolve IP - DaaS 3 - Microsoft Teams Optimization
2. Evolve IP can provide the needed admx/adml files if these options are missing.
   1. The ADMX files would get copied into your “Policy Definitions” folder
   2. The ADML files would get copied into your “Policy Definitions\en-US” folder
3. Right-click the GPO that you created for the group policy settings and select Edit.
   1. Computer Configuration -> Policies -> Administrative Templates -> VMware View Agent Configuration → VMware HTML5 Features → VMware WebRTC Redirection Features
      1. Enable Media Optimization for Microsoft Teams
         1. Enabled

IE Graphics Optimization

1. Create new GPO Under the OU with the desktops in it with the name: Evolve IP - DaaS 3 - IE Graphics Optimization
2. Right-click the GPO that you created for the group policy settings and select Edit.
   1. User Configuration -> Preferences -> Windows Settings -> Registry
      1. Action: Create
      2. Hive: HKEY_CURRENT_USER
      3. Key Path: Software\Microsoft\Internet Explorer\Main
      4. Value Name: UseSWRender
      5. Value Type: REG_DWORD
      6. Value Data: 00000001
      7. Base: Hexadecimal

Chrome Graphics Optimization

1. Create new GPO Under the OU with the desktops in it with the name: Evolve IP - DaaS 3 - Chrome Graphics Optimization
2. Evolve IP can provide the needed admx/adml files
   1. Copy CHROME.ADMX into your “Policy Definitions” folder
   2. Copy CHROME.ADML into your “Policy Definitions\en-US” folder
3. Right-click the GPO that you created for the group policy settings and select Edit.
   1. Computer Configuration -> Polices -> Administrative Templates -> Google - > Google Chrome
      1. Use hardware acceleration when available: Disabled

Chrome - Disable Software Reporter Tool

1. Create new GPO Under the OU with the desktops in it with the name: Evolve IP - DaaS 3 - Chrome Disable Software Reporter Tool
2. Right-click the GPO that you created for the group policy settings and select Edit.
1. Computer Configuration -> Preferences -> Windows Settings -> Registry
   1. Registry Key 1:
      1. Action: Create
      2. Hive: HKEY_LOCAL_MACHINE
      3. Key Path: Software\Policies\Google\Chrome
      4. Type: DWORD
      5. Name: ChromeCleanupEnabled
      6. Value: 0
   2. Registry Key 2:
      1. Action: Create
      2. Hive: HKEY_LOCAL_MACHINE
      3. Key Path: Software\Policies\Google\Chrome
      4. Type: DWORD
      5. Name: ChromeCleanupReportingEnabled
      6. Value: 0

Office 2016/2019/365 Graphics Optimization

1. NOTE: This GPO is version specific. If using an older version of office, the appropriate ADMX/ADML files would be required.
2. Create new GPO Under the OU with the desktops in it with the name: Evolve IP - DaaS 3 - Office 2016/2019/365 Graphics Optimization
3. Evolve IP can provide the needed admx/adml files
   1. Copy all office ADMX files into your “Policy Definitions” folder
   2. Copy all office ADML files into your “Policy Definitions\en-US” folder
4. Right-click the GPO that you created for the group policy settings and select Edit.
   1. User Configuration -> Policies -> Administrative Templates -> Microsoft Office 2016 -> Miscellaneous
      1. Do not use hardware graphics acceleration: Enabled

Windows 10 Device Registration

1. Create new GPO Under the OU with the desktops in it with the name: Evolve IP - DaaS 3 - Windows 10 Device Registration
2. Evolve IP can provide the needed admx/adml files if these options are missing.
   1. The ADMX files would get copied into your “Policy Definitions” folder
   2. The ADML files would get copied into your “Policy Definitions\en-US” folder
3. Right-click the GPO that you created for the group policy settings and select Edit.
   1. Computer Configuration -> Policies -> Administrative Templates -> Windows Components -> Device Registration
      1. Register domain-joined computers as devices
         1. Enabled
   2. Computer Configuration -> Policies -> Administrative Templates -> Windows Components -> Windows Update
      1. Do not connect to any Windows Update Internet Locations
         1. Disabled

Allow Windows Store Apps to Auto Update

1. Create new 7GPO Under the OU with the desktops in it with the name: Evolve IP - DaaS 3 - Windows Store Apps
2. Right-click the GPO that you created for the group policy settings and select Edit.
   1. Computer Configuration -> Preferences -> Windows Settings -> Registry
      1. Action: Delete
      2. Hive: HKEY_LOCAL_MACHINE
      3. Key Path: Software\Policies\Microsoft\WindowsStore
      4. Value Name: AutoDownload

DaaS Windows Updates

1. Create new GPO Under the OU with the desktops in it with the name: Evolve IP - DaaS 3 - Windows Updates
2. Right-click the GPO that you created for the group policy settings and select Edit.
   1. Computer Configuration → Policies →  Administrative Templates →  Windows Components →  Windows Updates → Windows Updates for Business
      
      1. Select when Preview Builds and Feature Updates are received: Enabled
         
         1. Select the Windows readiness level for the updates you receive: Semi-annual Channel
         2. After a Preview Build or Feature Update is released, defer receiving it for this many days: 366

RMM Windows Firewall Exceptions

1. Create new GPO Under the OU with the desktops in it with the name: Evolve IP - DaaS 3 - Windows Firewall
2. Right-click the GPO that you created for the group policy settings and select Edit.
   1. Computer Configuration →  Polices →  Administrative Templates →  Network → Network Connections → Windows Defender Firewall → Domain Profile
      
      1. Windows Defender Firewall: Allow inbound file and printer sharing exception : Enabled
         1. Allow unsolicited incoming messages from these IP addresses: 10.200.1.0/24
      2. Windows Defender Firewall: Allow ICMP exceptions: Enabled
         
         1. Options: Allow inbound echo request
      3. Windows Defender Firewall: Allow inbound remote administration exception: Enabled
         
         1. Allow unsolicited incoming messages from these IP addresses: 10.200.1.0/24

User Group Policy Loopback

1. Create new GPO Under the OU with the desktops in it with the name: Evolve IP - DaaS 3 - User Group Policy Loopback
2. Right-click the GPO that you created for the group policy settings and select Edit.
   1. Computer Configuration -> Policies -> Administrative Templates -> System -> Group Policy
      1. Configure user Group Policy Loopback processing mode: Enabled
         1. Mode: Merge
3. Ensure this GPO is processed last.

Turn Off Display

1. Create new GPO Under the OU with the desktops in it with the name: Evolve IP - DaaS 3 - Turn Off Display
2. Right-click the GPO that you created for the group policy settings and select Edit.
   1. Computer Configuration -> Administrative Templates -> System -> Power Management -> Video and Display Settings
      1. Turn Off the Display (Plugged In): Enabled
      2. Turn Off the Display (seconds): 0

PCoIP - Clipboard Redirection & vSphere Console Access

1. Create new GPO Under the OU with the desktops in it with the name: Evolve IP - DaaS 3 – PcoIP
2. Evolve IP can provide the needed admx/adml files
   1. Copy PCOIP.ADMX into your “Policy Definitions” folder
   2. Copy PCOIP.ADML into your “Policy Definitions\en-US” folder
3. Right-click the GPO that you created for the group policy settings and select Edit.
   1. Computer Configuration -> Policies -> Administrative -> Classic -> PCoIP Session Variables -> Overridable Administrator Defaults
      1. Enable access to a PCoIP session from a vSphere console
         1. Enabled
      2. Configure Clipboard Redirection
         1. Enabled
         2. Enabled in both directions

Blast - Screen Blanking & Clipboard Redirection

1. Create new GPO Under the OU with the desktops in it with the name: Evolve IP - DaaS 3 – Blast
2. Evolve IP can provide the needed admx/adml files
   1. Copy VDM_BLAST.ADMX into your “Policy Definitions” folder
   2. Copy VDM_BLAST.ADML into your “Policy Definitions\en-US” folder
3. Right-click the GPO that you created for the group policy settings and select Edit.
   1. Computer Configuration -> Policies -> Administrative -> Classic -> VMware Blast
      1. Screen Blanking
         1. Disabled
      2. Configure Clipboard Redirection
         1. Enabled
         2. Enabled in both directions

Outlook - Cached Mode Enabled

1. Create new GPO Under the OU with the desktops in it with the name: Evolve IP - DaaS 3 - Outlook Cached Mode.
2. Right-click the GPO that you created for the group policy settings and select Edit.
   1. User Configuration -> Policies -> Administrative Templates → Microsoft Outlook 2016 → Account Settings → Exchange → Cached Exchange Mode
   2. Set Cached Exchange Mode Sync Settings to enabled and 3 months unless customer requests longer duration
   3. Set Use Cached Exchange Mode for new and existing Outlook profiles to enabled.
   4. User Configuration -> Policies -> Administrative Templates → Microsoft Outlook 2016 → Outlook Options → Delegates
   5. Set Disable shared mail folder caching to enabled

Prevent Bing as Default Search Engine

1. Download and install the latest Microsoft Office 365 Group Policy Templates (ADMX and ADML files)
1. https://www.microsoft.com/en-us/download/details.aspx?id=49030
2. Create new GPO Under the OU with the desktops in it with the name:  Evolve IP - DaaS 3 - Disable Bing
3. Right-click the GPO that you created for the group policy settings and select Edit.
1. Computer Configuration -> Policies -> Administrative Templates -> Microsoft Office 2016 (Machine) -> Updates
2. Look through the list of policies and double-click on the Don't install extension for Microsoft Search in Bing that makes Bing the default the search engine option.
3. Select Enabled and then press Apply followed by OK to configure the policy.

Folder Redirection

1. Create new GPO Under the OU with the desktops in it with the name: Evolve IP - DaaS 3 - Folder Redirection
2. Right-click the GPO that you created for the group policy settings and select Edit.
   1. User Configuration -> Policies -> Windows Settings -> Folder Redirection
      1. Favorites (right click the folder)
         1. Setting: Basic (Redirect everyone’s folder to the same location)
         2. Target Folder Location: Create a folder for each user under the root path
         3. Root Path: \\server\share
         4. Options:
            1. Grant user exclusive rights to Favorites: Disabled
            2. Move the Contents of Favorites to the new location: Enabled
            3. Also apply redirection policy to Windows 2000 server, Windows…: Disabled
            4. Policy Removal Behavior: Leave Contents
      2. Desktop
         1. Setting: Basic (Redirect everyone’s folder to the same location)
         2. Target Folder Location: Create a folder for each user under the root path
         3. Root Path: \\server\share
         4. Options:
            1. Grant user exclusive rights to Desktop: Disabled
            2. Move the Contents of Desktop to the new location: Enabled
            3. Also apply redirection policy to Windows 2000 server, Windows…: Disabled
            4. Policy Removal Behavior: Leave Contents
      3. Documents
         1. Setting: Basic (Redirect everyone’s folder to the same location
         2. Target Folder Location: Create a folder for each user under the root path
         3. Root Path: \\server\share
         4. Options:
            1. Grant user exclusive rights to Documents: Disabled
            2. Move the Contents of Documents to the new location: Enabled
            3. Also apply redirection policy to Windows 2000 server, Windows…: Disabled
            4. Policy Removal Behavior: Leave Contents
      4. Downloads
         1. Setting: Basic (Redirect everyone’s folder to the same location)
         2. Target Folder Location: Create a folder for each user under the root path
         3. Root Path: \\server\share
         4. Options:
            1. Grant user exclusive rights to Downloads: Disabled
            2. Move the Contents of Downloads to the new location: Enabled
            3. Also apply redirection policy to Windows 2000 server, Windows…: Disabled
            4. Policy Removal Behavior: Leave Contents
      5. Music
         1. Setting: Follow the Documents Folder
      6. Videos
         1. Setting: Follow the Documents Folder
      7. Pictures
         1. Setting: Follow the Documents Folder

File Exclusions for Anti Virus

File Exclusions for Anti Virus:

C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Citrix\User Profile Manager\UserProfileManager.exe
C:\Program Files\Citrix\Server Resource Management\Memory Optimization Management\Program\CtxSFOSvc.exe
C:\Windows\system32\taskmgr.exe
${WinDir}\SoftwareDistribution\Datastore\DataStore.edb
${WinDir}\SoftwareDistribution\Datastore\Logs\Edb*.jrs
${WinDir}\SoftwareDistribution\Datastore\Logs\Edb.chk
${WinDir}\SoftwareDistribution\Datastore\Logs\Tmp.edb
${windir}\Security\Database\*.edb
${windir}\Security\Database\*.sdb
${windir}\Security\Database\*.log
${windir}\Security\Database\*.chk
${windir}\Security\Database\*.jrs
${windir}\Security\Database\*.xml
${windir}\Security\Database\*.csv
${windir}\Security\Database\*.cmtx
pcoip_server_win32.exe
wssm.exe
VMBlastS.exe
wsnm_jms.exe
vmwareviewclipboard.exe*
outlook.exe*
excel.exe
splwow64.exe
vmtoolsd.exe
C:\Program Files (x86)\VMware\VMware DaaS Agent\service\DaaSAgent.exe

Local Horizon View Client

Thick Client Requirements:

Minimum Version to support Teams Optimization is v2012 Build 8.1

Thin Client Requirements:

If using a Wyse 5030: The Firmware version must be v8.6_412_3040 in order for Teams Optimization to function

RMM Checks

RMM allows you to set up periodic checks to ensure optimal performance.  We recommend setting these checks for after hours in order to reduce load on the platform.  Using any RMM scheduled task.  Preexisting IT policies should be reevaluated prior to deploying automated