Data Sheet – 3 “Hidden” Benefits of a Cloud-Based Call Center

    Most IT professionals and many customer service professionals can easily rattle off the many benefits of a cloud-based call center: the scalability, the lower TCO, the flexibility and mobility, and more. But, it is only after the hosted solution is implemented that customers see many of the “ah-ha” benefits. We think of these as “hidden” […]

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    Data Sheet – Call Recording

    Evolve IP’s Call Recording product provides organizations and contact centers of all sizes with access to a broad range of features, with increased scalability and flexibility delivered in an economical cloud-services model. Call Recording – Data Sheet

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