DaaS-Admin Quick Reference Guide

    Admin Quick Reference Guide – DaaS This quick reference guide provides  information on the following DaaS topics: Active Directory Prep Configuration Creating and Updating Gold Patterns Creating and Editing Desktop Pools Importing New Users and Groups from Active Directory Mapping Users and Groups Deleting Desktops, Pools and Gold Patterns GPO Best Practices and GPO Default […]

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    DaaS – Client Recommendations

    In an effort to provide the most reliable and secure virtual desktop connection, we are requiring you to take action in upgrading your Virtual Desktop client software. Zero Client Users must upgrade the firmware to 4.8.1:   Login to Zero Client using a Browser and the Zero Client’s IP Connect and Power On Zero Client […]

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    DaaS – Dell Wyse P25 Zero Client Install

    How to configure a Dell Wyse P25 Zero Client for use with VDI or DaaS  ° Running Latest Firmware ° Correct NTP Settings ° Upload Certificates Install ° Audio Drivers inside OS  Login to Zero Client using a Browser and the Zero Client’s IP 1. Connect and Power On Zero Client 2. In the upper-left, […]

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    DaaS Agent Configuration

    Problem: Customer is unable to access their DaaS desktop via blast protocol or pcoip protocol Solution: Use this file path: C:\Program Files (x86)\VMware\VMware DaaS Agent\service Filename: MonitorAgent.ini Rewrite the beginning of the file with the following text [element] schema=https port=8443 standby_address=10.200.1.220, 10.200.1.221 collector_path=dt-collector-ws/services/CollectorWebService auto_discover=0 Note – the standby addresses will vary, please contact your support […]

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    DaaS Hardware Compatibility matrix

    Device USB Microphone Analog Microphone Analog Headset (3.5 mm) USB Webcam USB Printer USB Stick Device Speakers (Audio) Full Screen Windows Workspace UC One Dell Wyse P25 YES YES YES YES YES YES  YES** Dell Wyse A10 YES YES YES NO NO NO YES Dell Latitude Laptop (5000, 3000, 6-Series) BLAST/HTML5 NO NO YES YES […]

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    DaaS Resolution Log

    DaaS Resolution Log VMware Horizon DaaS Platform -Version 6.1.4 Issue Symptoms Resolution Outdated Agents, Clients or VMware tools An error message will appear on the Dashboard when an admin logs in. Download Agent, Tools or Client from VMware  -The Agent, Tools and Client folders are found in C:\\Program Files\VMware View\Add the update to the files listed.  Once […]

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    How to reboot your DaaS desktop

    Sign in to your VMware Horizon Client, right-click on your desktop and select Reset Desktop. Wait 3 minutes and attempt to login to your desktop again. If the issue persists then please proceed to the next step. Launch a web browser and navigate to https://companyname.evolvedaas.com. You’ll need to replace “companyname” with the name that we […]

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