Accessing your Evolved Office Desktop from a Mobile Device

    In order to access your Evolved Office: Desktop from your IOS (iPhone, iPad) or Android device,  customers must purchase a compatible third-party application from the appropriate product marketplace. Apple IOS Installing the View Client Search the App Store for “vmware view” and you will see a listing for VMware View Client    Purchase and install the application on your device. Logging […]

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    Evolved Desktop – Connecting USB Device

    Users of the Evolved Desktop are able to access network drives, network printers and local printers directly attached or networked to your local PC.   You will also be able to access files residing on a local USB drive. To connect to a USB Drive: Plug the drive into a USB port on your local computer […]

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    Evolved Desktop – Printing and Saving Documents

    Printing a File from the desktop Within any application, Click File > Print Any printer locally attached or networked to your local PC should be available for printing from any Evolved Office Desktop application print dialog box. You should also be able to print to any network printer you normally have mapped to you Evolved […]

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    Evolved Desktop Printing: Drivers Need Updating Error

    Drivers Need Updating Error In some cases, a Network Printer installed to an Evolved Desktop reports “Drivers Need Updating”.  The user is unable to print until the drivers are updated.  The user is also unable to update the drivers.  The GPO that controls the Point and Print settings are correctly deployed. Workaround 1: 1.    Make […]

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    Evolved Desktop Support

    Overview The following articles are intended to help IT Administrators better support and understand their Evolved Desktop environment. The Evolve IP 3S approach to awareness is as follows: Service Delivery Kickoff Statement of Work Review SUPPORT.evolveip.net – The Evolve IP Support site is the authoritative source for all VDI best practices and problem/ resolution articles. […]

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    Print Management in the Cloud

    Overview There are various ways to print using Evolved Desktop.  Network aware printers are the most common type of printers used in commercial and enterprise environment. However, locally attached printers are sometimes needed and are supported with the Evolve IP solution.  Redirected printers refer to printers mapped through the VMware View Client installed on the […]

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    Troubleshooting Virtual Desktop Performance and Disconnects

      Questions to Consider: Are multiple sites having the issue or just a single site? Are multiple users complaining about the issue or just a single user? Is the group administrator able to reproduce this issue when logging into their personal VDI? Is the group administrator able to reproduce the issue when logging into the […]

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