vServer FAQ’s-Data Sheet Keywords: virtual server, virtual private cloud, cloud, vpc, virtual data center
Customer Support Quick Reference Guide
What does this error mean when opening Internet Explorer or Microsoft Outlook? Invalid username or password Your Evolve Toolbar password is incorrect, please see your System Administrator.
Wrap-Up We have the ability to put an agent into a timed Wrap-Up state after each ACD call. When Wrap-Up is enabled, the agent will automatically be put into the Wrap-Up state for the specified time period and then automatically made Available again. Wrap-Up time can be configured on a queue (via OSSmosis) or agent […]
A USB Passport must be plugged in and installed locally before connecting to your Virtual Desktop (VDI) Attempting to connect the Passport while attached to the VDI, without attaching locally may cause the VDI to disconnect.
Can I still use my Licensed copy of Microsoft Outlook client when using Evolved Exchange? Yes, there is a pricing plan built for this use case, the standard plan comes with all the great features of the product but the customer provides their own Microsoft Exchange licensing. What is the Difference Between Evolved Exchange and […]
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FAQ – Hosted Exchange: How to allow calendar invitations from a shared mailbox calendar to be automatically accepted.
A resource that you manage, such as a conference room, can automatically accept or decline meeting requests. To accomplish this: Make a new Outlook Profile for the shared mailbox Open Outlook in to the shared mailbox profile Choose File/Options/Calendar /Resource Scheduling Button Select ‘Automatically accept […]
Microsoft Outlook 2007/2010/2013 AutoDiscovery is an Exchange Server 2007/2010/2013 feature which makes it so much easier to configure the Outlook 2007/2010/2013 profiles. The only information you need to know to set up Outlook 2007/2010/2013 using this feature is your email address and mailbox password. This is sometimes easier than using Outlook Profile Helper. To set […]