Voicemail Settings
Send to Voice Portal: This option will keep the voicemail in the voice portal only.
Send to Email: This option will only send the voicemail in the form of a WAV file to the specified email address and it will not be kept in the voice portal. When Send to Email is enabled, an email address field will appear to enter a valid email address for voicemail’s to be sent.
Voicemail Greetings
How to Add a Custom Voicemail Greeting
To add a custom voicemail message first click the custom radio button under any greetings option.
Drag a WAV. or MP3 file into the greeting section, where it says “Drop audio files below”.
When the file has been added a popup window will appear to provide a description and select whether to add the announcement to the User or Group Announcement Repository. If added to the User Repository the audio file will only be available to the end user that added it to the repository. If added to the Group Repository the audio file will be available for use to any end user within that group/location and select Save.
From the announcement drop down menu select the announcement.
From the Actions Icon , save the announcement