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End User Training

Use these training resources to help users in your organization get the most out of Teams.

Microsoft Teams Calling Resources

The article below covers basic call handling such as Dialing Calls, Call Control, Call History, and Voicemail.

Four Things To Know About Calls In Microsoft Teams 

The Calls Tab on the page below contains resources surrounding Making Calls, Managing Calls, and Call Settings

Meetings and Calls

Not Sure Where To Begin?

Microsoft offers a Teams Knowledge Check for users to gain a sense for how much they know about Teams prior to training. This assessment will help to identify which areas users should be focusing on. 

Teams Knowledge Check

On-Demand Trainings

Training Videos from Microsoft teams arranged by topic.

Microsoft Teams Video Training

This video playlist covers an Introduction to Teams, Getting Started, Running Meetings, Tips and Tricks, and information for those migrating from Skype for Business.

Teams On-Demand Training Videos

Additional Training Opportunities

A deeper look into Teams Meeting Resources

Tips for better meetings

Microsoft Hosted Live Teams webinars for instructions on a variety of topics.

Free Instructor-Led Trainings

Training videos presented through LinkedIn's Learning Platform

LinkedIn Learning Videos

Supporting Documentation

Microsoft Teams Quick Start Reference Guide

Microsoft Teams Help and Learning Portal

Troubleshooting your Microsoft Teams Application

Do you have a training related question? Email us at

We will respond within 24 hours on normal business days.

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