In This Product Manual


The goal of this article is to point out the use cases where deploying thin client's are a good fit and are not a good fit. 

We will also cover some common USB related configuration challenges for various devices.

Thin Clients

There are many advantages that come along with using thin clients. They are simple to centrally manage, reliable, and are low power consumers. 

They also provide an identical user experience to traditional PC and desktop computers for the majority of use cases. 

As you might have inferred from the previous sentence, there are use cases that present drawbacks to using thin clients.  

Good Fit- Here are use cases that are good fits for thin clients:

  • General Data Entry
  • Web Browsing
  • Word Processing, Spreadsheets, in fact, the MS-Office suite performs great on thin clients.

Not a Good Fit- Here are uses cases that are not good fits for thin clients:

  • Computer-Aided Design (CAD)
  • Graphic Design
  • Video Editing
  • Data intensive workloads that process data between applications.  
  • Data and Video intense workloads.  Evolve IP has an option for these heavier workloads.


Traditional desktops and laptops end users have often connected devices to them using the USB ports on these machines. 

Commonly connected USB devices like printers, scanners, card readers, and CD/DVD burners may present a configuration challenge and in some use cases these devices are not recommend to run over thin clients. 

General Rules:

  • Test before you commit to a large purchase of USB-based devices.
  • There are third-party products that you can purchase to create universal drivers for such devices.  Simply avoid these options.
  • Put USB ports in pass-through mode.


Scanners are typically network-based in the same way that printers are network-based.   
We suggest that you use one shot scanners that capture the entire page at once and send the image to a local share.   

The image quality setting on the scanner that the end user has control of can also impact the efficiency of the device. 

You will want to clearly define the settings and process for using the scanner. 

Card Readers

These devices are sensitive to latency, so it is best to set these units up on standalone desktop or laptop PC’s. 

CD/DVD Burners

These devices are sensitive to latency, so it is best to set these units up on standalone desktop or laptop PC’s. 


Printers should be natively PCL -or- PS compatible. Host-based printers have known compatibility issues with all forms of remote redirection (VMware, RDS, Citrix). 

Host-based printers have no onboard compute and rely on the OS of the local workstation to process their requests through the USB.  Host based printers will never work with thin clients and rarely work out-of-the-box with remote redirection. 

An easy way to tell if these are the type of printers that your organization uses a general rule is if you paid less than $100 for your printer, don’t expect it to work in the remote environment.