Date: Thu, 28 Mar 2024 04:01:14 -0400 (EDT)
Message-ID: <916710320.6384.1711612874050@confluence-01.evolveip.net>
Subject: Exported From Confluence
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ECS Web Agent 5.3.6 Release Notes
ECS Web Agent 5.3.6 Release Notes
This release contains the following feature enhancements=
:
- Increased reliability and simplification of the event server to distrib=
ute events to web clients. (ie. Improved connection stability, accura=
te changes to states)
- In Setup, load allowance changes were not automatically set up after th=
e configuration was processed during the deploy.
- Success message was not displayed when an incoming external interaction=
(telephony or chat) was successfully transferred to an Agent.
- The correct indicators are displayed when a recording is started, pause=
d, resumed or stopped.
- Numbers do not display on the dial pad when in dark mode when Agent att=
empts to consult or transfer a call.
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