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In This Article
This article is for administrators, and details the = feature list and recommendations for the Evolve Messaging = application.
When the Evolve Messaging app is run in a web browser, = we recommend using Google Chrome. However, the Evolv= e Messaging app is supported in Microsoft Edge, Mozilla Firefox, and Apple = Safari.
The Evolve Messaging app is uploaded into a Mic= rosoft Teams environment by an M365 admin. The Evolve Messaging ap= p is supported in the following Microsoft Teams clients:
At this time, there are some known issues running the Evolve Messaging a= pplication inside of Microsoft Teams from the Safari browser. For MAC= users, we recommend using the Teams desktop version with Evolve Messaging.=
There is a 600KB limit to sending and receiving a message. There i= s a display in the app of the MMS to know if the file is smaller or larger = than 600kb. Here are the supported message types:
Unsupported file types: AMR
When a new SMS/MMS Message is received, a Notification will be displayed= on the Activity icon. User will click the Activity icon to see the n= ew Message and respond as needed.
Notifications can be toggled on/off in the Settings menu.
Note: By default, Office tenants managed by Evolve IP will have th= is feature 'turned on' in Server settings. Customers that manag= e their own tenants will require their IT team to enable the Server setting= .
When using the Evolve Messages app, Evolve IP clients are natively compl= iant with end users that do not wish to receive Business Messaging on their= cell phones which may be 1) unsolicited or 2) numbers of end users may hav= e changed hands, along with other use cases.
For the end user receiving the message, they can reply with the = message "stop" if they wish to opt-out of receiving messages from = the Evolve Messages user. Note that when opting out of SMS, the user = must send "stop" as a singular text message response (not case-sensitive).<= /p>
For the Evolve Messaging user and the external user on their cell phone,= they will be given the following message:
If the user sends the "unstop" message, both the cell user and the Evolv= e Messaging user will receive the following message:
Note than when a user opts out of receiving messages, they are only opte= d out of messaging from that particular number. If other users in you= r organization message that user, they will be sent/received. = p>
We encourage our customers to report bugs and provide feature requests u= sing the following link. If you already see a bug or feature request on the= board, simply click the VOTE button to increase priority: https://evolvesms.featureupvote.com/