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- Registrar Host must be setup first for the internal soft phone to register to Broadworks. If you don't have Carrier Admin Access – a ticket must be opened and sent to Tier 3 or ECS Service Delivery to setup the registrar configuration. In the ticket please reference the following:
- Customer Name
- BS Enterprise ID
- HPBX Registrar Host
- A Platform = voip.evolveip.net
- B C D E F Platforms = voip-b.evolveip.net
- Override System Defaults -
- Go to the tab called, "New Features - Override System Defaults".
- Update / verify that the "Enable Web RTC Softphone" value is set to "Enabled".
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