Description
The Evolve Contact Suite Agent Client is an easy to use application built specifically to meet the needs of contact center agents. It provides agents the features and functionality required to be productive in an omnichannel contact center.
Live Webinar Training
Below you will find the link needed to register for an upcoming public training session. From there, you will pick the day/time that you wish to attend and fill out the registration form. Once your registration has been approved you will receive an email with the training details.
CLICK HERE TO REGISTER
On Demand Video Training
The video below provides training on the ECS Agent application.
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See below for an overview of the new call handling capabilities with the upcoming (TBD) ECS 5.2.5 release.
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Supporting Documentation
ECS Agent Client - User Guide
Return to ECS Contact Center Training Page
Return to Training Resources Page
Do you have a training related question? Email us at training@evolveip.net