Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Scenario: When presented with an inbound call to your MS Teams App (desktop, mobile, MS Teams Handset) and you require to send that unanswered or rejected call to voicemail

Solution: Go into your MS Teams application → Select User Profile → Settings → Calls → Call Answering rules - Calls Ring Me (Checked) → If unanswered → Set to Voicemail


Expand
titleMicrosoft Documentation: Manage your call settings in Teams

https://support.office.com/en-us/article/manage-your-call-settings-in-teams-456cb611-3477-496f-b31a-6ab752a7595f

Desktop Screenshot reference: 

Image Modified

Voicemail Configuration: 

Image Added

Image Added


Mobile Screenshot reference: