Scenario: When presented with an inbound call to your MS Teams App (desktop, mobile, MS Teams Handset) and you require to send that unanswered or rejected call to voicemail
Solution: Go into your MS Teams application → Select User Profile → Settings → Calls → Call Answering rules - Calls Ring Me (Checked) → If unanswered → Set to Voicemail
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https://support.office.com/en-us/article/manage-your-call-settings-in-teams-456cb611-3477-496f-b31a-6ab752a7595fManage your call settings in Teams
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Desktop Screenshot reference:
Voicemail Configuration:
Step 1: Select 'If Unanswered' setting to Voicemail
Step 2: Configure Voicemail
Option 1: Record a Greeting (Voice Message)
Option 2: Text-to-speech customized greeting
Mobile Screenshot reference:
