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Audience: Questions are intended for CX Evolve IP team to support end user inquiries
I received
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an email about the webex migration but have no idea what you’re talking about?
We released a new upgrade to UC One a version of Evolve Anywhere with Webex that includes many enhancements and features that you didn’t have before. To get started, follow these steps:
- Trusted email flow: download the app, login using your UC ONE credentials
- Untrusted: email flowU flow Verification: Click here to get started. Cisco Webex | Download & User Log in guide
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Yes, the upgrade is required by April 30th for SaaS After that date, you will no longer be able to access to your UC One app as we will be shutting down access to the old service.
Specific Collab Users have until the end of September of 2022. Each Enterprise has been scheduled for a specific migration window depending on your platform. Please contact your account manager if you need more info.
Cisco has communicated that the UC One SaaS platform will no longer be available after that timethis year. Reminders will be shared as we approach your upgrade date. To learn more about Evolve Anywhere with Webex and the actions you as an administrator need to take to support this upgrade visit our Knowledge Base. Here you will be able to sign up for live trainings, find end user documentation, FAQ's and more! click here
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5. I downloaded the new Evolve Anywhere with Webex. What’s next?
Great! make sure youare you are signed in and Start searching for colleagues to send them a chat or give them a ring. Keep in mind that in order to communicate with your colleagues, they must also be using the new Evolve Anywhere with Webex App.
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When you downloaded the new app, your old message history did not migrate over. Please log in to UC One by 4/30/22 your scheduled migration date to retrieve and save any old messages you need to save.
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