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  1. Active/Inactive – A green check mark indicates the hunt group is currently active.  A red X indicates the hunt group is currently inactive.
  2. Name and DID Assigned to the Hunt Group –  A hunt group may not have a DID assigned if it is extension only.
  3. Extension Assigned to the Hunt Group –  An extension is not mandatory if a DID has been assigned to the hunt group.
  4. Total Number of Users Assigned to the Hunt Group
  5. Additional Options –  Selecting the options icon allows Admins to manage the hunt group settings and users and deactivate the hunt group.

 


Edit Hunt Group Settings

Edit settings allows Admins to manage the routing and general settings of the hunt group.  The following settings can be edited within this page:

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Calling Line ID Settings:

  • Use the system default CLID configuration (currently including the Hunt Group Name in the CLID)

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    • For ex. If the NAME of the Hunt Group is set to Product Development: 

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  • The system defaults the CLID Configuration in the following format: 

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Manage Hunt Group Users

  1. From the Hunt Group landing page, select the Additional Options icon and Edit Users

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Adding a User to a Hunt Group

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