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  • Phone presence status, including do not disturb updated in the Skype client, automatically from the phone platform
  • Click to Call with Desk Phone or soft phones softphones via the public network from within your Microsoft Skype for Business client
  • Soft phone Softphone audio calling with full call handling, such as : Mute, End Call, Transfer, Hold & Conferencing
  • Video calling with full call handling features mentioned above
  • Incoming call notifications on the desktop to accept or decline

Full User Guide

Skype Communicator User Guide for Windows V22.2

Installation Instructions & Software Downloads

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  1. Download the application using the application link below and steps provided in the Full User Guide
  2. Support- The full user guide is available, along with FAQs listed below, to support administrators with common questions or issues.

Installation Guide

Skype Communicator Installation Guide

Application Downloads

B,C,D Platform Desktop Application 

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Skype Communicator - C Cluster - Firewall Rules and Policies

Skype Communicator – D Cluster – Firewall Rules and PoliciesSkype Communicator - D Cluster - Firewall Rules and Policies

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It is possible to control incoming and ongoing calls from a compatible headset (Windows only). The feature set supported is answer/hang up as well as mute/unmute and volume up/down. The following Plantronics headsets have been tested, although other Plantronics devices should also work.
Voyager Pro UC, Savi 700 series, Blackwire C3xx, 4xx, 5xx, 7xx, Calisto 620, Audio 628USB
The Mobile clients for iPhone and Android support the use of a Bluetooth device for incoming and outgoing calls.
The following headsets have been tested, although other devices should also work:
Plantronics Voyager Legend, Plantronics m155
Note that the Mobile clients support switching the audio source within the application between the Bluetooth device and the phone microphone and speaker. Answering a call, hang up, mute, and adjusting adjust the volume from the Bluetooth device are not supported.

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  • A firewall is most-likely blocking voice traffic from reaching the Evolve IP network. Try using the application on a different network to pinpoint for the firewall as the issue, then contact the administrator that manages your firewall to update settings to allow SIP traffic.

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