Page History

Evolved Office: UC-One Support Site (A Platform) Version 22.2

Features

The UC-One application is a complete unified application that enables a user to perform all forms of communication from any location.

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• Desktop, Application & File Sharing capabilities with internal and external users
• External users can also share their applications and desktop back with UC-One users
• Call Center & Call Recording Controls
•  External Audio and Video calling through Chrome browser

Installation Instructions & Guide

Quick Reference Guide

View filenameQuick - Reference - Guide_UCOne_v2.1.pdfheight150

The Evolved Office: UC-One application is offered as an additional service to Premium users or part of your UC User bundle. Because it is an application offered as part of the Evolve IP suite of voice services, the installation is very easy.

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1. Download the application using the link below for your PC or MAC clients to install it locally on machine. Please ensure the user or admin has proper permissions to install applications on your desktop devices.
2. Input your Evolve IP application username and password (often times called your ‘toolbar’ password). Your username is your 10-digit phone number.
3. Once you have logged into the client for the first time, set a few of your preferences and you’re users are up and running.
4. Distribute and use the quick reference guides to understand how to perform various common functions in the UC-One application.
5. Support- The full user guide is available, along with FAQs listed below, to support administrators with common questions or issues.

UC-One Version 22.7.15 (Controlled Release)

• Addresses the following Bug-Fixes:
  • Application Crashing
  • Ad-Hoc Conferencing

• Platform A - Application Download

Application Downloads (Platform A)

• Windows

• Mac

• MSI

UC-One Mobile

iPhone & Android Details:

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