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Description

BroadWorks Call Center Agents may utilize one of the following applications that applications to streamline call handling and offers agents the critical tools needed to deliver great customer service. Click on the link or image below that matches the application you utilize.



Unity Agent

BroadWorks Web Agent

Unity Agent is a downloadable application for desktop computers.Web Agent Client is a webbrowser-based application that operates inside a browsertool.

Unity Agent

Broadsoft Web Agent



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