The Evolve Teams Enterprise Voice solution leans on the Microsoft Phone System as the primary PBX and our Evolve IP Cisco Broadsoft platform as the advanced PBX. Given that the Microsoft phone system is the primary PBX, users' desk phones register Teams-enabled phones to the Microsoft phone system. In addition, users often want USB peripherals and headsets to connect to the laptops, desktops, tablets and smartphones for optimal user experience on any device.
The Microsoft Teams enabled desk phones are running an Android operating system with the Microsoft Teams application running on top. As a result, Microsoft controls the user experience more than the desk phone manufacturer. As a result, the users have a very consistent experience between desktop, mobile and desk phone applications/devices. Click on the sub-pages below to learn more and support the solution.