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  • Schedules: https://support.evolveip.net/display/EIQ/OSSmosis%3A+Schedules
    This allows you to set up or modify your normal business hours. If you anticipate being out of the office, you may want modify your schedule to use your after-hours call flows, either by editing an existing schedule or setting up a holiday schedule.
  • Auto Attendants: https://support.evolveip.net/display/EIQ/OSSmosis%3A+Basic+Auto+Attendants
    You may wish to redirect certain options of your auto attendant, or possibly apply a temporary greeting advising the callers of your situation.
  • Call Center Announcements: https://support.evolveip.net/display/EIQ/OSSmosis+Call+Center%3A+Announcements
    Similar to auto attendants, you may wish to modify the messaging that are played to your callers.
  • User Call Forwarding: https://support.evolveip.net/display/EIQ/OSSmosis%3A+User+Settings
    You may wish to forward your users’ phones to a cell phone, or elsewhere. Please note that features such as Hunt Groups or Call Centers do not follow call forwarding settings, by design, but will forward to other numbers if you use the Remote Office setting. For more details, please refer to the 
  • Power Requirements for Phones / Handsets:
    If your users are bringing their handsets home with them, they will likely require an external power cord. In an office environment phones are typically powered via their Ethernet connection (power over Ethernet, or POE), but most people do not have POE at home, in which case an external power cord is required.
  • Power Supply Orders:
    If you would like to purchase a power supply for home use:
  1. Refer to the "Power Support Information Guide" found bto determine table below determine the correct power supply for your handset
  2. Go to Amazon, Ebay or the vendor of your choice with the Manufacturer, Model #, Part #, and Output
  3. Purchase power supply
ManufacturerModel NumberPart Number Output
PolycomVVX-3002200-46170-00148V 0.4  AMPS
PolycomVVX-3012200-46170-00148V 0.4  AMPS
PolycomVVX-3112200-46170-00148V 0.4  AMPS
PolycomVVX-4002200-46170-00148V 0.4  AMPS
PolycomVVX-4012200-46170-00148V 0.4  AMPS
PolycomVVX-4112200-46170-00148V 0.4  AMPS
PolycomVVX -5012200-48560-00148V 0.52  AMPS
PolycomVVX-6012200-48560-00148V 0.52  AMPS
YealinkT46YEA-PS5V2000US5 VOLT 2 AMPS
YealinkT48YEA-PS5V2000US5 VOLT 2 AMPS
Yealink56AUPC: 8418851018775 VOLT 2 AMPS
YealinkT58YEA-PS5V2000US5 VOLT 2 AMPS
YealinkVP59PS12V2000US12 VOLT
YealinkT42SYEA-PSV1200US5VOLT 1.2 AMPS
YealinkT41SYEA-PSV1200US5VOLT 1.2 AMPS
Yealink55AYEA-PSV1200US5VOLT 1.2 AMPS


  • Remote User Network Setup:
    Follow the Remote User Network Setup - Reference Guide to ensure your remote users can connect.
  • User Application Password Reset Guide:
    Refer to the User Application Password Reset Guide as it will provide step-by-step instructions in OSSmosis 5 to reset your users passwords for accessing various web portals and applications:
    • Personal Portal
    • UC One
    • Unity Agent/Desktop
    • Web Agent
    • Web Supervisor

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