Title: Call Center  
Author: Everett Cavazos Feb 12, 2019
Last Changed by: Doug Hutchinson May 09, 2022
Tiny Link: (useful for email) https://support.evolveip.net/x/BgBLAg
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Incoming Links
Evolve IP Knowledge Base (1)
    Page: CCaaS
Hierarchy
Parent Page
    Page: CCaaS
Children (10)
    Page: Call Center - ACD
    Page: Call Center - Agent
    Page: Call Center - Call Recording
    Page: Call Center - Dashboard and Wallboard
    Page: Call Center - Implementation and Training
    Page: Call Center - IVR
    Page: Call Center - Reporting
    Page: Call Center - Supervisor
    Page: Call Center - Unity Agent
    Page: Call Center - Workforce Management (WFM)
Labels
Global Labels (5)
Recent Changes
Time Editor  
May 09, 2022 11:50 Doug Hutchinson View Changes
Nov 10, 2020 12:14 Ben Edwards View Changes
Jun 25, 2020 14:21 Ben Edwards View Changes
May 12, 2020 16:27 Rich Fox View Changes
May 12, 2020 16:27 Rich Fox  
Outgoing Links
External Links (4)
    https://zoom.us/webinar/register/WN_F2-XuqYNRoa3lcdvEaPbEA
    https://zoom.us/webinar/register/WN_yH3PV7JtSOyDutvTKgcpIQ
    https://zoom.us/webinar/register/WN_8am4mbldTj2kM83GbF1C9Q
    https://us02web.zoom.us/webinar/register/WN_GShYpAQASW6CD9T…
Evolve IP Knowledge Base (6)     Page: User Guide - Call Recording Portal
    Page: User Guide: Supervisor Web Client
    Page: Call Center
    Page: Evolve PBX API Integration
    Page: User Guide - Unity Agent Best Practices
    Page: User Guide: Call Center Enhanced Reports Guide