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Overview

NOTE

Microsoft has renamed the Common Area Phone subscription license to Microsoft Teams Shared Devices.

The Microsoft Teams Shared Devices license includes a license for Microsoft Teams and a Teams Phone Standard add-on license.  By itself, the license does not include the ability to dial out to the PSTN.  For that you need a direct routing provider like Evolve IP, or you need to purchase a Microsoft Calling Plan to use Microsoft's gateway to the PSTN.

IMPORTANT

Teams enabled shared devices cannot be used as a dial-in bridge.  If you have a shared phone in a conference room, the phone can only be used to dial into the meeting organizer's dial in bridge.

Note: Teams Meeting Room devices should not be used as a Teams enabled shared device in a conference room, and they should not be assigned a Microsoft Teams Shared Devices subscription license.

New Features for Teams Shared Devices

As of July 2022, Microsoft has enhanced the Microsoft Teams Shared Devices offering to serve a wider variety of scenarios for customers without increasing the price.  These enhancements apply to all customers with Microsoft Teams Shared Devices subscription licenses, and includes security, endpoint management, and cloud-based voicemail features made available via the following service plans added to the Microsoft Teams Shared Devices license:

  • Azure Active Directory Premium Plan 1
  • Microsoft Intune
  • Exchange Online Plan 2

In addition, the following calling features are available for Teams Phone devices enabled with a Microsoft Teams Shared Devices license and the latest Teams app update (minimum version - 1449/1.0.94.2022061702):

  • Call park and retrieve
  • Cloud-based voicemail through Exchange Online Plan 2
  • Call queues
  • Auto attendants
  • Group call pick-up
  • Forwarding rules

To use the calling features on the supported Teams Phone models you need to enable the Advanced Calling settings (see below screenshot) in Teams admin center or on the Teams Phone device, and sign-in through the Microsoft Teams Shared Devices user account.


To enroll Teams phone Android-based devices into the Intune service, check the requirements at Configure Intune to enroll Teams Android-based devices.

If you have auto-enrollment set up in the Microsoft Endpoint Manager admin center, and you do not want to auto-enroll your Teams device, you need to unassign the Intune license when this change rolls out or set-up a grouping structure that omits these devices from auto-enrollment.







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