How to Reset User Passwords 

Password resets are an administrative function performed by your OSSmosis admins in the OSSmosis portal per user.  

How to Reset a User Passwords 

• Login to OSSmosis. 
• Select the Location from the drop-down you wish to reset passwords. 
• Click the Telephony Setup. 
• Select Manage Users. 

Navigate to the Telephony Setup > Users menu in OSSmosis 5. Under Telephony Setup select Manage Users. 

• Click Manage. 

Locate the user by scrolling or searching at the top by name, phone number, or extension. 

Once the user is highlighted, select Reset Password.  

You can type in a single password 

Please Note: This option should only be used to confirm access once the temporary password has been provided. Passwords should be reset to a unique identifier. 

Password Rules 
Application 

• Cannot be the old (last) password 
• Must be at least 8 characters long 
• Can include the following characters 0-9, A-Z, a-z, /#@-|_~!.^&* 
• Must not be longer than 40 characters 
• May not repeat any character more than 2 times in a row 

• May not contain a sequence of characters more than 2 long 
• Must contain at least 1 capital letter, 1 number, 1 special character and 1 lower case letter 

Enter the password of choice and select Save.