Unity allows administrators to configure and control Unity settings and prevent unauthorized changes by an end-user. Through the use of Unity’s template feature, one or more collections of Unity settings can be created. For instance one group of settings might be used by the “Customer Service” team while a different set is used by the “Billing” team.
Request Evolve IP deploy the “Evolve IP Default Template” from the cloud to your Unity users. This template uses our Unity Agent – Recommended Settings. During implementation, your Evolve IP Project Manager can help ensure this is completed.
Control your Unity Agent experience and create one or more “golden” Unity Agent templates that will be deployed at your organization.
Creating a Unity Template
To activate a Unity Template