There is a difference between changing No Answer Greeting and Busy Greeting, please verify which one needs to be changed or both |
Evolved Voicemail Quick Reference Guide |
The "Name" greeting is the audio that plays when a caller is transferred to your phone. The system will say "Transferring to <name>" The "Name" greeting is also used when the default system No Answer or Busy greeting is used. The system will say " <name> is not available right now, please leave a message" |
To access your voicemail box on phones without the Messages or Envelope key on the phone, simply dial *62 |