The Evolved Office: Call Center enables businesses to unify and simplify their call center operations with a turn-key hosted solution that includes advanced ACD and PBX features, voice and data services, multiple integration and upgrade options, and 24×7 management and maintenance that removes geographic boundaries – all for a simple per-user monthly service fee. Fully integrated with The Evolve Office: HPBX, The Evolved Office: Call Center is designed to provide an Enterprise-class call center solution for small to midsized Call Centers (25-1000 agents), anywhere in the world – with no hardware, software or up-front capital expenditure.






Call Center Technical Library




Documentation

User Guide: Supervisor Web Client

User Guide: Unity Agent - Best Practices

User Guide - Call Recording Portal

User Guide: Call Center Enhanced Reports Guide




Downloads

Unity 6.9.8.0 and Unity for MAC OSX Download Links

Call Center - Software



Recent Articles

Announcements and Release Notes