ECS Agents will utilize one of the following applications depending on their organization's configuration.

Click the link or image below that matches the application you utilize. 


ECS .NET Agent

ECS eAgent

ECS .NET Agent is a desktop applicationECS eAgent is a browser-based application



Return to ECS Contact Center Training Page

Return to Training Resources Page

Do you have a training related question? Email us at training@evolveip.net

We will respond within 24 hours on normal business days.