Scenario: When Microsoft Teams platform is down or having application issues; how can a end user update their Call forwarding Rules?
For Ex. Outage with MS Teams noted on https://www.cnet.com/news/microsoft-teams-outage-due-to-expired-certificate-company-says/
Solution: Use your OSSmosis Personal Portal to enable Call Forward ALWAYS or Remote Office to forward calls to another Phone Number (DID/Cell Phone) while MS Teams restores its services. Please note, inbound calls will require to be active on on Evolve IP's voice platform and Cisco Broadsoft PBX which allows end user flexibility
From Welcome Page → Select -Advanced Features- → Remote Office → Enter Remote Office Phone number/DID → Save Changes
Frequently Asked Questions (FAQs)
How do I get a login to the OSSmosis Portal?