OVERVIEW:
Teams users, when enabled, have the ability to park a call and generate a unique code to park each call then retrieve from other Teams soft clients,
Teams-enabled desk phones, and endpoints. In a hybrid environment, Evolve IP supports parking and retrieving on SIP phones/ endpoints.
Evolve does not support parking and retrieving calls between the 2 platforms.
Article 1: https://docs.microsoft.com/en-us/microsoftteams/call-park-and-retrieve |