Please note: Configuring Delegates is ONLY accessible on the Microsoft Teams DESKTOP client for Windows and Mac
Executive User (username) added you as a delegate.Now you can: |
Use Case: Take and make calls for an Executive to a Receptionist relationship.
1st example: Warm Transfer (CONSULT) Call for Executive when answered by Receptionist.Collaborate with the Executive via CONSULT option in MS Teams. The Receptionist can message or call the Executive2nd Example: PARK and RETRIEVE Call for Executive when answered by Receptionist. |