In This Article |
The information in this article is meant to be used in the sales process. |
This article provides guidance for running Microsoft Teams in the Evolve IP Cloud Services. Specifically, our Workspaces (Citrix) offerings, and our VMware Horizon Desktop as a Service (DaaS) products.
Optimized for MS Teams - This means the virtual desktop environment, the endpoint device connecting to the virtual desktop, and MS Teams installed in the virtual desktop has been fully optimized to support real-time audio/video calling and meetings in MS Teams.
Unoptimized for MS Teams - This means MS Teams has been installed in a virtual desktop environment without any optimizations.
Real-Time Audio/Video (RTAV) - A delivery mechanism between the virtual desktop and the endpoint device that facilitates MS Teams audio/video calling and meetings. Each virtual environment vendor (Microsoft, Citrix, & VMware) have developed their own technologies to support RTAV.
Video Resolution - We all know what this is, but it's important to point out that high video resolutions put a load on the virtual desktop's vCPUs. Therefore, clients need to understand that when MS Teams is used in a virtual desktop for audio/video calls and meetings, the virtual desktop's performance will take a major hit when running high video resolutions.
Microsoft's guide for running MS Teams in a Virtualized Desktop Infrastructure (VDI) environment is very comprehensive, and it should be a client's starting point for understanding the ins and outs of running MS Teams in a virtual environment. The client should pay close attention to the following parts of the guide:
Some highlights and information about Workspaces as it relates to MS Teams:
Evolve IP Workspaces Products
Workspaces Desktop | GPU Support | RTAV Support | Microsoft Certified | Optimized for MS Teams | Important Notes |
---|---|---|---|---|---|
Workspaces Std | NA | NA | NA | NA | Workspaces Standard does not include a desktop for MS Teams, and we do not support wrapping MS Teams as a deliverable app. |
Workspaces Pro | No | No | Yes | Yes | Workspaces Pro does not meet the minimum requirements to support MS Teams when real-time audio/video calls and meetings are enabled. This desktop can be used for all other features in MS Teams. |
Workspaces Elite | No | Yes | Yes | Yes | Workspaces Elite supports all MS Teams features. |
Some highlights and information about VMware Horizon DaaS as it relates to MS Teams:
Evolve IP VMware Horizon DaaS Products
Desktop | Specs | GPU Support | RTAV Support | Microsoft Certified | Optimized for MS Teams | Important Notes |
---|---|---|---|---|---|---|
DaaS Standard Seat | 2 vCPU, 4GB RAM | No | Yes | No | No | The DaaS Standard Seat is only supported with MS Teams when the audio/video calls and meetings feature is disabled. Clients who try to run MS Teams with audio/video calls and meetings will see a significant hit to performance. |
DaaS Premium Seat * | 2 vCPU, 8GB RAM | No | Yes | No | No | The DaaS Premium Seat can handle all MS Teams features, but there will be a performance hit when other apps are running (Office apps, Internet Browsers, SaaS apps, etc.) |
DaaS Ultimate Seat * | 2 vCPU, 16GB RAM | No | Yes | No | No | The DaaS Ultimate Seat supports all MS Teams features. |
* VMware recommends 4 vCPU for Real-Time Audio/Video (RTAV) support. However, our own internal testing has shown good performance with MS Teams in the DaaS Ultimate Seat.