In This Article |
The information in this article is meant to be used in the sales process. |
This article provides guidance for running Microsoft Teams in the Evolve IP Cloud. Specifically, Workspaces (powered by Citrix) and DaaS (Powered by VMware)
While most applications will function in a properly sized virtual desktop or hosted application environment, below are considerations for any real-time audio / video compatibility.
Microsoft Teams can be used within a web browser on nearly any device that includes real-time audio and video. For information and limitations of the browser based Teams client, please see link here.
For customers wishing to utilize the fully installed Microsoft Teams client within an Evolve IP Workspace or DaaS product, please refer to the following compatibility information
Evolve IP Workspaces Products
Workspaces Desktop | RTAV Support | Microsoft Certified | Optimized for MS Teams | Important Notes |
---|---|---|---|---|
Workspaces Std | NA | NA | NA | Microsoft does not support Microsoft Teams as a Published application. |
Workspaces Pro | Workspace Pro meets the minimum requirements for MS Teams WITHOUT RTAV enabled. | |||
Workspaces Elite | Workspaces Elite supports all MS Teams features. |
Possible Feature Limitations
Resources
The below VMware Horizon DaaS support matrix provides information as it relates to MS Teams.
Evolve IP VMware Horizon DaaS Products
Desktop | Specs | RTAV Support | Microsoft Certified | Optimized for MS Teams | Important Notes |
---|---|---|---|---|---|
DaaS Standard Seat | 2 vCPU, 4GB RAM | The DaaS Standard Seat is only supported with MS Teams when audio/video calls and meetings are disabled. | |||
DaaS Premium Seat | 2 vCPU, 8GB RAM | DaaS Premium meets the minimum requirements for MS Teams WITHOUT RTAV enabled. | |||
DaaS Ultimate Seat | 2 vCPU, 16GB RAM | DaaS Ultimate runs all of the features of MS Teams including RTAV but does not meet Microsoft’s recommendation of 4vCPU. |
The results of QA testing on different endpoint and seat combinations for the major components of Teams:
Metric | DaaS Standard/Premium (Windows 10 Endpoint) | DaaS Standard/Premium (Dell Wyse 5070) | Workspace Elite (Windows 10 Endpoint) |
---|---|---|---|
Outbound Video Quality | 3/5 | 1/5 | 4/5 |
Inbound Video Quality | 5/5 | 5/5 | 5/5 |
Audio Quality (In/Out) | 5/5 | 5/5 | 5/5 |
Screen Sharing | Supported | Supported | Supported |
File Sharing | Supported | Supported | Supported |
Chat | Supported | Supported | Supported |
Optimized for MS Teams - This means the virtual desktop environment, the endpoint device connecting to the virtual desktop, and MS Teams installed in the virtual desktop has been fully optimized to support real-time audio/video calling and meetings in MS Teams.
Real-Time Audio/Video (RTAV) - A delivery mechanism between the virtual desktop and the endpoint device that facilitates MS Teams audio/video calling and meetings. Each virtual environment vendor (Microsoft, Citrix, & VMware) have developed their own technologies to support RTAV.