In This Article |
The information in this article is meant to be used in the sales process. |
This article provides guidance for running Microsoft Teams in the Evolve IP Cloud. Specifically, Workspaces (powered by Citrix) and DaaS (Powered by VMware)
While most applications will function in a properly sized virtual desktop or hosted application environment, below are considerations for any real-time audio / video compatibility.
Microsoft Teams can be used within a web browser on nearly any device that includes real-time audio and video. For information and limitations of the browser based Teams client, please see link here.
For customers wishing to utilize the fully installed Microsoft Teams client within an Evolve IP Workspace or DaaS product, please refer to the following compatibility information
The table below provides guidance w/ general end-user experience running MS Teams inside DaaS and Workspaces. VMware (DaaS) and Citrix (Workspace) have a different approach to handling RTAV, see experience estimates below.
Metric | DaaS (Windows 10 Endpoint*) | DaaS (Thin/Zero Client***) | Workspace Elite (Windows 10 Endpoint**) | Workspace Elite (Thin/Zero Client***) | WVD w/ RDP (Win 10 Endpoint) | WVD w/ RDP (Thin/Zero Client***) |
---|---|---|---|---|---|---|
Outbound Video Quality | TBD | Not Supported**** | Not Supported**** | |||
Inbound Video Quality | TBD | Not Supported**** | Not Supported**** | |||
Audio Quality (In/Out) | TBD | Not Supported**** | Not Supported**** | |||
Screen Sharing | ||||||
File Sharing | ||||||
Chat |
*Win10 Home w/ VMware Horizon 5.4.2, w/ Media Optimization for MS Teams, DaaS View Agent 7.3.1
**Win10 Home w/ Citrix Workspace Client 20.2.0.25, MS Teams HDX Optimized on VDA
*** ThinOS or ZeroOS, Win10 IOT thin client not in scope for testing. ThinOS version 8.x, 9.x testing TBD which includes Citrix optimizations.
**** Based on 3/19/20 Azure WVD KB
Evolve IP recommends client testing of any RTAV experience before purchase via sales demo platform (available for DaaS and WS). |
The details below are specific to Workspaces and DaaS seat levels. Certain seat types will be a better choice for clients depending on their user behavior / work habits. Also there are several differences and caveats of each solution noted below.
Workspaces Desktop | RTAV Support | Microsoft Certified | Optimized for MS Teams | Important Notes |
---|---|---|---|---|
Workspaces Std | NA | NA | NA | Microsoft does not support Microsoft Teams as a Published application. |
Workspaces Pro | Workspace Pro meets the minimum requirements for MS Teams WITHOUT RTAV enabled. | |||
Workspaces Elite | Workspaces Elite supports all MS Teams features. |
Feature Limitations
Resources
The below VMware Horizon DaaS support matrix provides information as it relates to MS Teams. Note, Evolve IP DaaS is a dedicated one-to-one deployment model providing clients with a dedicated CPU/RAM desktop.
Desktop | Specs | RTAV Support | Optimized for MS Teams | Important Notes |
---|---|---|---|---|
DaaS Standard Seat | 2 vCPU, 4GB RAM | MS Teams will function. However, RTAV performance will saturate the standard DaaS seat. Multi-tasking is not recommended while on video call and will be slightly slower and grainy compared to a native MS Teams RTAV experience. Audio quality is excellent. | ||
DaaS Premium Seat | 2 vCPU, 8GB RAM | DaaS Premium meets the minimum requirements for MS Teams WITHOUT RTAV enabled. | ||
DaaS Ultimate Seat | 2 vCPU, 16GB RAM | DaaS Ultimate runs all of the features of MS Teams including RTAV but does not meet Microsoft’s recommendation of 4vCPU. |