Authorized contacts are individuals within your organization that you have authorized to contact Evolve IP with technical, billing-related or administrator-related issues.
Please watch the video below or see the easy instructions provided below with the supplemental GIF animations to learn how to add or remove contacts.
In This Article |
You can edit the user's Access Rules from their user account.
Login to your Clearlogin dashboard. This is a specific URL for your company, for example "yourcompanyname.clearlogin.com."
If you don't know your company Clearlogin URL please visit https://help.evolveip.net/ and login with your email address. If you have an Ossmosis 5 account, then this will bring you to your Clearlogin dashboard, and the URL at this site is your company's Clearlogin URL. Note: By default your username is your email address, however users can change their username convention. If you have done so then you will need to use that convention instead. If you have forgotten your password to help.evolveip.net you can reset it by clicking the "Forgot OSSmosis Password" link and following the prompts. |
You can also access Clearlogin administration directly by going to admin.clearlogin.com. |
You can also add Access Rules to contacts from Security > Access Rules.
Login to your Clearlogin dashboard. This is a specific URL for your company, for example "yourcompanyname.clearlogin.com."
You can remove contacts when editing a User's profile by simply clicking the "x" symbol next to the Access Rule that you wish to remove.