In This Article |
This article provides guidance for running Zoom in the Evolve IP Cloud.
While most applications will function in a properly sized virtual desktop or hosted application environment, below are considerations for any real-time audio / video compatibility (RTAV).
Zoom can be used within a web browser on nearly any device that includes real-time audio and video capabilities.
For customers wishing to utilize the fully installed Zoom client within an Evolve IP DaaS product, please refer to the following compatibility information.
The table below provides guidance w/ general end-user experience running Zoom inside DaaS and Workspaces. VMware (DaaS) and Citrix (Workspace) have a different approach to handling RTAV, see experience estimates below.
Metric | DaaS w/ Zoom VDI Installation (Windows 10 Endpoint*) | DaaS w/ Standard Zoom Installation (Thin Client, non-Win 10) |
---|---|---|
Outbound Video Quality | ||
Inbound Video Quality | ||
Audio Quality (In/Out) | ||
Screen Sharing | ||
File Sharing | ||
Chat |
*Win10 Home w/ VMware Horizon 5.4.2, Zoom Plugin for VMware Horizon Client.
Evolve IP recommends client testing of any RTAV experience before purchase via sales demo platform. |
The details below are specific to DaaS.. Certain seat types will be a better choice for clients depending on their user behavior / work habits. Also, there are several differences and caveats of each solution noted below.
Feature Limitations
Resources
Troubleshooting and Settings
You can test your video camera with Zoom and learn how to change your video settings before joining the meeting to ensure the camera is working properly.
How to use the Zoom desktop client and mobile app to change some settings without signing in to the Zoom web portal. Read about settings options for Audio, Video, Screen Sharing, Chat, Notifications and more.
Considerations:
Evolve IP will troubleshoot DaaS performance issues with RMM and advise clients on what applications are utilizing DaaS resources.
The Zoom VDI download page provides access to both the Zoom VDI client and the Zoom plugin for VMware Horizon Client.
Installation requires two steps:
This is what the process looks like to install the plugin on the Virtual Desktop.
Step 1 -
Step 2
Step 3
Step 4
Step 5
Run the installer on your endpoint. This installs code on the backend of your system to work with the plugin on the DaaS seat.
You will see the Zoom VDI icon appear on the desktop:
The Version will update to show that the VDI client has been installed with the addition of "VDI" next to to the Version number:
This shows what a standard Windows Zoom configuration looks like.
This shows the Zoom VDI and Zoom Client for VMware Horizon status.
From the Windows Start menu go to settings then Apps & features and Scroll down to see that the Zoom Plugin has been added:
You are now running Zoom in an optimized mode for VMware.
Go to Download Center, and click on Download for IT Admin; or directly from https://www.zoom.us/client/latest/ZoomInstallerFull.msi
Mass Installation and Configuration for Windows – Zoom Help Center
These can be set via GPO or Workspace Environment Manager:
VDI client registry settings – Zoom Help Center
https://support.zoom.us/hc/en-us/articles/213298746-Getting-started-with-the-Zoom-for-Chrome-OS-app
https://www.howtogeek.com/746574/how-to-use-zoom-on-a-chromebook/