Authorized contacts are individuals within your organization that you have authorized to contact Evolve IP with technical, billing-related or administrator-related issues.
Please follow the easy instructions provided below to learn how to add and remove authorized contacts.
You can edit the user's Access Rules from their user account.
If the user doesn't exist yet please follow Adding Users to Clearlogin and then come back to this page. |
Login to your Clearlogin dashboard. This is a specific URL for your company, for example "yourcompanyname.clearlogin.com."
If you don't know your company Clearlogin URL please visit https://help.evolveip.net/ and login with your email address. If you have an Ossmosis 5 account, then this will bring you to your Clearlogin dashboard, and the URL at this site is your company's Clearlogin URL. Note: By default your username is your email address, however users can change their username convention. If you have done so then you will need to use that convention instead. If you have forgotten your password to help.evolveip.net you can reset it by clicking the "Forgot OSSmosis Password" link and following the prompts. |
You can also access Clearlogin administration directly by going to admin.clearlogin.com. |
They should now have access to the Help Center tile to access The Evolve IP Help Center.
You can also add Access Rules to contacts from Security > Access Rules.
Login to your Clearlogin dashboard. This is a specific URL for your company, for example "yourcompanyname.clearlogin.com."
They should now have access to the Help Center tile to access The Evolve IP Help Center.
You can remove contacts from a User's profile by simply clicking the "x" symbol next to the Access Rule that you wish to remove.