Local Setup (Windows 10)

  1. Pair Bluetooth audio device to local Windows 10 workstation/laptop
  2. Check that device working properly on workstation/laptop

    If the device does not work properly on the local system, it won't work in the remote.


    1. Click Settings (gear icon in Windows menu) and choose System > Sound
    2. Make new device as default for recording and playback
  3. Download or update latest VMware Horizon Client

    The VMware Horizon Client must be used (not the HTML client) for utilizing an optimized A/V experience.


Local Setup (Mac)

  1. Pair Bluetooth audio device to local Mac workstation/laptop
  2. Check that device working properly on workstation/laptop
    1. Click on the Apple icon and choose System Preferences > Sound



    2. Click Output and ensure the new Bluetooth device is highlighted



    3. Click Input and ensure the the new Bluetooth device is highlighted

  3. Download or update latest VMware Horizon Client

DaaS Setup

  1. Login to Daas
  2. Open application you are using with audio
  3. Verify the audio settings are set to similar to the options below

Zoom Settings

Teams Settings

If you can hear the audio instructions and also your recorded voice, you have successfully setup your audio device for DaaS.