We are excited to announce the Evolve Contact Suite (ECS) v5.3.2 Service Pack 2 (SP2) is planned for a August 1, 2021 release to our customers. Please subscribe to the Status Page for the latest notifications about this release. 

What do you need to know? 

  1. Any changes made to your environment must be fully deployed via Setup before the upgrade occurs. Any previously deployed versions in Setup will no longer be available after the upgrade. 
  2. If your organization is staffed during the maintenance, they will experience a short period of downtime (typically 5 minutes). 
  3. Users will get a notification on their first login after the upgrade to accept and download the newest update. Please instruct your users to accept the application update. 
  4. For more details about the steps each customer can take after the release, see the Post Release Testing article. 

This release contains the following enhancements: 

This release contains the following fixes: