BroadWorks Call Center Agents may utilize one of the following applications to streamline call handling and offer agents additional features needed to deliver great customer service.
Click the link or image below that matches the application you utilize.
Unity Agent | BroadWorks Web Agent |
|---|---|
| Unity Agent is a downloadable application for desktop computers | BroadWorks Web Agent is a browser-based application |
|
|
Do you have a training related question? Email us at training@evolveip.net
We will respond within 24 hours on normal business days.