Polycom and Microsoft are long-term partners committed to making your meetings work through voice solutions. The high-quality voice, video and video-interop solutions of Polycom work seamlessly with Microsoft Teams and are designed to allow your teams connect simply. The Poly CCX Series helps users get down to work immediately. Personalize yours with the headset that suits your style—or use the traditional handset. It’s your choice. Block out the office chaos and focus. Teams will be at their productive best in no time.


All MS Teams enabled Poly devices include:

  • Users never miss a word or inflection thanks to Poly HD Voice with Poly Acoustic Clarity
  • Exclusive Poly Acoustic Fence eliminates distracting background noise
  • Full-duplex speakerphone with world-class echo cancellation keep conversations on track
  • Native Microsoft Teams for consistency across all devices and meeting rooms
  • Color touch screen puts contacts and meetings one tap away
  • Dedicated Microsoft Teams button (CCX 500 and CCX 600)
  • Robust provisioning and management tools take the headache out of telephony deployment and support

NOTE: SIP phones are not compatible with Direct Routing.  This is an industry-wide challenge.  The Teams-enabled phones need better CPU and RAM to run the Android O/S which is running the Microsoft Teams application on the phone, thus only Teams-Enabled Devices are compatible with our Evolve Teams Enterprise Voice solution.


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Product NamePoly Elara 60Poly CCX400Poly CCX500Poly CCX600
User TypeMobile WorkforceEntry Level/Common AreaOffice Cubicle/Knowledge WorkerManager, Executive
Download Datasheet

CCX500 DatasheetCCX600 Datasheet
Color LCD2.8"5" touch screen

5" touch screen

7" touch screen
Resolution480 x 272720 x 1280720 x 1280

1200 x 800

Ethernet PortDual-port Gigabit EthernetDual-port Gigabit EthernetDual-port Gigabit EthernetDual-port Gigabit Ethernet
USB Ports
1 (Type A)2 (Type A, Type C)2 (Type A, Type C)
Handset Options
Handset OnlyHandset or No HandsetHandset or No Handset
Requires USB dongleBuilt inBuilt in
Requires USB dongleRequires USB dongleBuilt in


The Poly Unified Communications audio devices are certified for or compatible with Microsoft Teams. Poly provides a connected experience transforming every Microsoft communication into an interaction that is more collaborative, engaging, and accessible from anywhere.

Click here for a complete list of Teams Headsets & Speakerphones offered by Poly.


Poly Headsets for Teams Flyer