Overview: MS Teams
as someone that can make and receive calls on your behalf. "You can pick someone in Teams to be your delegate
—when you add a delegate, you’re essentially sharing your phone line with them, so they can see and share all of your calls."
Please note: Configuring Delegates is ONLY accessible on the Microsoft Teams DESKTOP client for Windows and Mac
Step 1: Set up the process to "Share your line with a Delegate"
Step 2: Receiptionist confirmation from the Executive (in Microsoft Teams)
Executive User (username) added you as a delegate.
Now you can:
Make calls on their behalf
Receive calls on their behalf
Change their call and delegate settings
Screenshot from MS Teams:
Step 3: Make and Recieve Calls as a Delegate
|title||Microsoft Documentation: Make and Receive Calls as a Delegate |
How to: Put calls on Hold as a Delegate
|title||Microsoft Documentation: Place Calls on Hold as a Delegate|
How To: Change your boss's call and delegate settings
|title||Microsoft Documentation: Change your boss's call and delegate settings|