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All the Tenfold CRM downloads are based off of the same UI, meaning the end user experience is the SAME across all three software packages.
Salesforce Open CTI:/Dynamics Embedded UI/ZenDesk Embedded UI: the version package is controlled by CRM admin and can be installed to sandbox or production.
Tenfold Chrome UI (updated): Chrome Extension download that is managed by Tenfold vendor. Updates to the extension is deployed with any bug fixes and/or Chrome Browser updates.
Tenfold Desktop App: Application that is downloaded and installed to local workstation. Is version controlled by CRM/IT admin to end users.
***PLEASE NOTE***: Tenfold Desktop Application requires Tenfold Click-to-Dial Chrome Extension for Outbound CTD calling.
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