Versions Compared

Old Version 1

changes.mady.by.user John Miller

Saved on

compared with

New Version Current

changes.mady.by.user John Miller

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  • The (outgoing) user should be deleted. Take this step using the Dubber portal. The calls can be retained (default setting) or discarded (uncheck the box for "Retain CallsUser's Recordings"). 

Image Added

  • The new User should be created and the dub.point details added to this new user.  New users are created in Ossmosis. Do not attempt to create a new user in the Dubber portal.
    • In Ossmosis, navigate to the User Features for the outgoing user. Under Call Recording feature, select "Remove"
    • Change the name of the user (first, last) on the user page in Ossmosis
    • Under User Features, go to the Call Recording feature and select "Add"
    • Click the Call Recording task on the left and navigate to Manage Call Recording Users. Find the new user to assign a Role and a Recording Profile using the three dots on the far right.

...