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Full Deploy: Will affect current interactions being processed or handled and force the Agent & Supervisor client to restart. It is recommend to schedule any changes that need a full deploy after business hours. With each full deploy the following pop will appear to verify you wish to deploy the changes: 
Below outlines which actions taken in each subsystem of the Setup Client will require a Full Deploy.All other changes will require a Light Deploy and no message will be displayed.
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- Agents Tab:
- Changing agent’s property – “Hang Up Line after each Call”
- Enabling an agent's Auto Answer setting
- Deleting an agent
- Agent Characteristics Tab:
- Agent Profiles: Deleting a profile, renaming a profile, adding or removing capabilities, and changing competency level
- Load Allowances: Renaming load allowance, creating or deleting load allowances, Load Combinations, Interaction Types
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