Evolve IP’s omnichannel contact center provides organizations with a sophisticated, cloud-based service that delivers real business value. Leverage Evolve IP’s cloud architecture to enable business continuity while also unifying multiple locations and remote agents on a single, integrated platform. Deliver a full featured customer experience and empower contact center leaders with real-time control and deep insight into operations.
ECS Technical Library
- Evolve Contact Suite: ECS
- Evolve Contact Suite - Agent
- Evolve Contact Suite - Callbacks
- Evolve Contact Suite - Call Recording
- Evolve Contact Suite - Dashboard
- Evolve Contact Suite - Release Notes
- Evolve Contact Suite - Reporting
- Evolve Contact Suite - Setup
- Evolve Contact Suite - Supervisor
- Evolve Contact Suite - Technical Release Notes
Release Notes
Evolve Contact Suite
- Evolve Contact Suite 5.4.6 Release Notes
- Evolve Contact Suite 5.4.5 Release Notes
- Evolve Contact Suite 5.4.4 Release Notes
- Evolve Contact Suite 5.4.3 Release Notes
- Evolve Contact Suite 5.4.2 Release Notes
- Evolve Contact Suite 5.4.1 Release Notes
- Evolve Contact Suite 5.4.0 Release Notes
- Evolve Contact Suite 5.3.11 Release Notes
- Evolve Contact Suite 5.3.10.1 Release Notes
- Evolve Contact Suite 5.3.10 Release Notes
- Evolve Contact Suite 5.3.9 Release Notes
- Evolve Contact Suite 5.3.8 Release Notes
- Evolve Contact Suite 5.3.7 Release Notes
- Evolve Contact Suite 5.3.6 Release Notes
- Evolve Contact Suite 5.3.5 Release Notes
- Evolve Contact Suite 5.3.4 Release Notes
- Evolve Contact Suite 5.3.2 SP2 Release Notes
- Evolve Contact Suite 5.3.2 Release Notes
Web Agent
- ECS Web Agent 5.3.11 Release Notes
- ECS Web Agent 5.3.10 Release Notes
- ECS Web Agent 5.3.9 Release Notes
- ECS Web Agent 5.3.8 Release Notes
- ECS Web Agent 5.3.7 Release Notes
- ECS Web Agent 5.3.6 Release Notes
- ECS Web Agent 5.3.5 Release Notes
- ECS Web Agent 1.0.0-RC3.1 Release Notes
- ECS Web Agent 1.0.0-RC4 Release Notes