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The Call Center Dashboard is a web application that delivers a real-time dashboard view of critical queue statistics and thresholds. The Dashboard allows visibility from a variety of devices from PC-based wallboards to individual PCs, Laptops, Tablets and Smartphones.
With a configurable interface, the Dashboard provides Call Center Managers with multiple display options such as Agent, Queue and Wallboard views.
![](/download/attachments/38469880/Real-time%20Views%20and%20Alerts.png?version=1&modificationDate=1593106742000&api=v2)
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