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Click on [Save] when the report parameters are finished. Once you click on save, you will be returned to the report subscriptions. The subscription schedule will be shown.
Downloads
Quick Reference Guide
User Manual
To learn more about the Evolve IP Reports and Subscriptions, refer to the Evolve Reports User’s Manual.
Reference List of Available Predesigned Reports
- Abandoned Call Report
- Agent Activity
- Agent Call By Skill Report
- Agent Call Detail Report
- Agent Call Detail View
- Agent Call Report
- Agent Call Summary Report
- Agent Duration By Skill Report
- Agent Duration Report
- Agent Master List
- Agent Sign In Sign Out Report
- Agent Summary View
- Agent Unavailability Report
- Call Center Detail DNIS View
- Call Center Detail View
- Call Center Incoming Calls Report
- Call Center Presented Calls Report
- Call Center Report
- Call Center Summary View
- Cockpit Overview
- CVR - Interval Report
- Disposition Codes