The Call Center Dashboard is a web application that delivers a real-time dashboard view of critical queue statistics and thresholds. The Dashboard allows visibility from a variety of devices from PC-based wallboards to individual PCs, Laptops, Tablets and Smartphones.
With a configurable interface, the Dashboard provides Call Center Managers with multiple display options such as Agent, Queue and Wallboard views.
Call Center Dashboard is Evolve IP's Call Center monitoring solution.
Call Center Dashboard dashboard:
URL: https://dashboard-02.evolveip.net/DashboardEIP/jsp/login.jsp
Elements:
Add/Remove Users to Call Center Dashboard AccessCall Center Dashboard Displaying Incorrect
Direct Call Center Dashboard Access
Mapping Call Center Dashboard Access to an OSSmosis Admin Account