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1. Select a Group
2. Select Telephony Setup and Manage Under Music on Hold
   
3. Select the Music on Hold options you wish to Enable for the group:
   1. Music/video when call is on hold
   2. Music/video when call is parked
   3. Music/video when camp on
4. Select the Default radio button if you wish to utilize Evolve IP’s default music on hold
   
5. To add a custom announcement click the Custom radio button
   
6. Drag a .WAV or .MP3 file into the announcement section, where it says “Drop audio files below”
   
7. When the file has been added a popup window will appear to provide a description and select whether to add the announcement to the User or Group Announcement Repository.
   
   If added to the User Repository, the audio file will only be available to the end user that added it to the repository.  If that user. If added to the Group Repository, the audio file will be available for use to any end user within that group/location.
8. From the announcement drop down menu select the announcement.
   
   
   
9. From the Actions Icon  , save the announcement 

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